Contact UsWe're Here to Help
Have questions about our file conversion tools? Need technical support or want to provide feedback? We'd love to hear from you.
Email Support
Send us an email and we'll get back to you as soon as possible.
support@fileconvertkit.comCommon Questions
Before reaching out, check if your question is answered below
Technical Support
Experiencing issues with file conversion? Unable to upload files? Let us know the details including:
- • Which converter you're using
- • File type and size
- • Browser and device information
- • Error message (if any)
Feature Requests
Have an idea for a new converter or feature? We're always looking to improve our tools based on user feedback.
Tell us what file formats you'd like to convert or what features would make your workflow easier.
Privacy & Security
Questions about how we handle your files? Concerned about data privacy and security?
Read our Privacy Policy or contact us for specific privacy-related inquiries.
Business Inquiries
Interested in partnerships, bulk licensing, or custom solutions for your organization?
Email us with details about your requirements and we'll discuss how we can work together.
What to Expect
Here's what happens after you contact us
We Receive Your Email
Your message goes directly to our support team for review.
We Investigate
Our team reviews your inquiry and gathers necessary information.
You Get a Response
We aim to respond within 24-48 hours with a solution or update.
Need Quick Answers?
Check out our tool-specific FAQs for instant help
Ready to Reach Out?
We're here to help make your file conversion experience better.
Email Us Now