Contact UsWe're Here to Help

Have questions about our file conversion tools? Need technical support or want to provide feedback? We'd love to hear from you.

Email Support

Send us an email and we'll get back to you as soon as possible.

support@fileconvertkit.com

Common Questions

Before reaching out, check if your question is answered below

Technical Support

Experiencing issues with file conversion? Unable to upload files? Let us know the details including:

  • • Which converter you're using
  • • File type and size
  • • Browser and device information
  • • Error message (if any)

Feature Requests

Have an idea for a new converter or feature? We're always looking to improve our tools based on user feedback.

Tell us what file formats you'd like to convert or what features would make your workflow easier.

Privacy & Security

Questions about how we handle your files? Concerned about data privacy and security?

Read our Privacy Policy or contact us for specific privacy-related inquiries.

Business Inquiries

Interested in partnerships, bulk licensing, or custom solutions for your organization?

Email us with details about your requirements and we'll discuss how we can work together.

What to Expect

Here's what happens after you contact us

1

We Receive Your Email

Your message goes directly to our support team for review.

2

We Investigate

Our team reviews your inquiry and gathers necessary information.

3

You Get a Response

We aim to respond within 24-48 hours with a solution or update.

Need Quick Answers?

Check out our tool-specific FAQs for instant help

Ready to Reach Out?

We're here to help make your file conversion experience better.

Email Us Now